Policies, Terms & Conditions

Welcome to Tati's tiny tails!

Please read the following carefully, as they explain how I run my services and website (https://www.tatistinytails.com). By booking with me or using this website, you agree to these terms.

1. Service Terms & Conditions

1. Bookings & Payments

• All bookings are confirmed once payment details are agreed.

• Prices are subject to change without prior notice. Please confirm current rates with me before booking.

2. Cancellations

• Please provide as much notice as possible for cancellations.

• Cancellation fees may apply depending on the notice period and service booked.

3. Pet Care

• Pets must be up to date with vaccinations, flea, and worm treatments.

• I must be informed of any medical conditions, behavioural issues, or special requirements before care begins.

• I cannot accept aggressive pets for boarding, daycare, or walks.

4. Emergencies

• In case of illness or injury, I will contact you and your vet immediately. If you cannot be reached, I reserve the right to seek veterinary care in the best interest of your pet. Owners are responsible for any vet bills.

2. Website Terms of Use & Disclaimer

• Website Content
  All text, images, and content on this site belong to Tatiana’s Tiny Tails and may not be copied or used without permission.

• General Information
  Information on this website is provided for general guidance only. Prices, availability, and services may change at any time without prior notice. For the most up-to-date information, please contact me directly.

• Accuracy of Information
  While I do my best to keep all details accurate, I cannot guarantee that everything is always error-free. I am not liable for any loss resulting from reliance on the information provided here.

• External Links
  This website may contain links to other websites. I am not responsible for the content, accuracy, or privacy practices of any external sites.

• Acceptable Use
  Users must not misuse this website, attempt to damage it, or use it for unlawful purposes.

3. Privacy Policy

Tatiana’s Tiny Tails is committed to protecting your privacy.

Information I Collect

• Your name, address, phone number, and email

• Emergency contact details

• Vet details

• Information about your pet (health, behaviour, routines)

How I Use Your Information

• To manage your pet care bookings

• To contact you during your pet’s stay

• In case of emergency (e.g. contacting your vet or emergency contact)

• For business and insurance record-keeping

Sharing Your Information

• I do not sell or share your information for marketing.

• Details are only shared if necessary for your pet’s care (e.g. with a vet) or if required by law.

Storing Your Information

• Paper records are stored securely.

• Digital information is password-protected.

• Records are kept as long as necessary for business/insurance, then securely deleted.

Your Rights

You have the right to request a copy of your data, ask for corrections, or request deletion (unless records must be kept for legal/insurance reasons).

Contact

📧 tatistinytail@gmail.com
📞 07392457189

4. Cookies

This website may use cookies (small text files stored on your device) to improve your browsing experience, track basic site performance, or analyse traffic (e.g. Google Analytics).

• You can choose to accept or decline cookies when visiting the site.

• You can also disable cookies in your browser settings at any time.

• Cookies do not give me access to your computer or any personal information beyond what you choose to share.